How Greggs Faces UK Budget with Bold Expansion Plans

As the UK grapples with new fiscal changes, Greggs' CEO reveals strategies to sustain growth amidst the backdrop of rising taxes and business challenges.

Published November 26, 2024 - 00:11am

4 minutes read
United Kingdom
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In the face of significant fiscal changes introduced by the new Labour government's recent budget, Greggs, a prominent bakery and fast food chain across the UK, has vowed to persist with its aggressive expansion plans. The budget included measures such as an increase in employers' National Insurance contributions and a rise in the minimum wage, challenges that are anticipated to add tens of millions of pounds to the company's annual operational costs. Despite these financial constraints, Roisin Currie, CEO of Greggs, stands resolute that their growth strategies will proceed undeterred.

With a presence that surpasses even McDonald's in the UK, Greggs has become a beloved staple on British high streets, offering affordable savoury and sweet treats that have resonated especially well during the ongoing cost of living crisis. Revenues have soared to nearly 2 billion pounds, demonstrating the brand's ability to attract shoppers seeking budget-friendly options. Despite a recent dip in Greggs' share prices attributed to the new budget, Currie remains confident that any price adjustments necessary to offset increased operational costs will only be minor, suggesting any rises would simply add 'pennies' to the average transaction.

The budget's impact is causing ripples across the retail sector, with major chains like Tesco, Sainsbury's, and Marks & Spencer expressing concerns to the Treasury that the heightened tax burden could cost the sector up to 7 billion pounds. Amid these conversations, Currie is deliberate about preserving the company's 'sacred' employee bonus structure, which allocates 10% of profits to staff, reaffirming Greggs' commitment to its workforce even as economic pressures intensify.

Central to Greggs' strategy is its ongoing expansion, targeting the opening of up to 160 net new shops in 2024. The new outlets will prioritize high-traffic areas such as petrol forecourts, retail parks, and transport hubs. Moreover, Greggs is gearing up for substantial investment in its supply chain, with planned logistics centers in central England set to enhance its capacity to service up to 3,500 stores. This ambition reflects the company's belief in the considerable untapped market potential across the UK.

Greggs is also innovating in production capabilities, employing robotics to elevate efficiency. A new advanced production line in Newcastle has the capability to significantly increase output, enabling the bakery to produce up to four million additional savoury items, ranging from steak to festive bakes, each week. This scale of innovation underscores Greggs' resilience and adaptability in a competitive and fluctuating market.

On a broader scale, the change in tax thresholds and rise in National Insurance contributions have prompted broader business distress, raised by industry leaders like Rain Newton-Smith of the Confederation of British Industry. These leaders have highlighted that the legislative landscape is becoming burdensome, especially with ongoing regulatory changes such as the Employment Rights Bill, posing additional challenges to business confidence and hiring strategies.

Despite these hurdles, Currie suggests that overseas expansion might be on the horizon, although currently, Greggs is firmly focused on maximizing domestic growth opportunities. This strategic focus could well pay dividends, as the company continues to extend its menu offerings, delivery options, and customer engagement through digital channels and loyalty programs.

The government maintains that these tax measures are essential to rebuilding public finances post-pandemic. Yet, with continuous adjustments in the economic environment, companies like Greggs illustrate the delicate balance required to maintain growth while adapting to regulatory and financial challenges. As the situation unfolds, Greggs' steadfast commitment to expansion and innovation could serve as a blueprint for resilience in the UK's dynamic business landscape.

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